Tips
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Customer Service Cue: Responding vs. reacting to a negative issue
Good clients are difficult to locate and obtain; that is why you should always respond, not react, to their negative…
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Feel, Felt, Found: A technique to overcome sales objections
From my experience, I have found that a pricing or cost objection is not actually an interest in a lower…
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How should I prepare glass for etching?
Glass should be cleaned thoroughly with a commercial glass cleaner, such as PhotoBrasive’s Glass and Surface Cleaner. Ammonia-based cleaners are…
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What characterizes a DC glass laser?
A DC glass laser consists of a long, fragile blown-glass container, filled with a laser gas mixture. Typically, the laser optics are…
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Understand How the RFP, RFQ, and Bid Game is Played
You’ve just checked the morning mail to find–among your supplier’s invoices, customer’s payments and a stash of junk mail–an RFP…
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5 Marketing Tactics Every Business Could Use
Running a small business is tough. If you are a small operation, you have so many things going on, from…
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Job Costing for Embroidery Profit: Break Down Goals and Understand Costs
Tom Rumbaugh continues his embroidery costing series with insights on goal setting and understanding costs. Check out his tips on…
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Try This: Sublimated Natural Wood Picture Frames
Natural wood picture frames are not only great sellers and easy to sublimate, they are a great opportunity to experiment…
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Beware of Hidden Moisture in Your Sublimation Printer
Sublimation paper and substrates usually have some amount of moisture hiding in them, which doesn’t come out until the heat…
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Test the Density of Your Sandcarving Film
It is important that the black areas can block UV light, but toner that looks dense on vellum may actually…
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How do you eliminate the white line between sides of an all-over decorated sock?
There are two solutions to this. First, when using a jig, take the sock and slightly roll it so the…
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What are the differences between laser marking, engraving, and etching?
Although these terms are often used interchangeably, there are differences between laser marking, laser etching, and laser engraving. Each type…
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What are the best laser settings to make quality custom stamps?
Laser engraving stamp materials takes a lot of power and a slower-than-usual raster speed. Almost all laser operators set their power…
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Building Your Impressions: Handling Your Collections with Care, Part Three
We care about our finances. We care about money. It fuels a business to keep it going. What we have…
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How can embroiderers pre-plan a design’s pathing?
If you are having trouble envisioning the order in which design elements should run, you should pre-plan your pathing. You…
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Job Costing for Embroidery Profit
Most embroidery shops struggle with knowing what to charge for their embroidery work, and it seems like every shop has…
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