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Tips
Support the “Buy Local” Campaign
Support the “Buy Local” campaign (there are actually many different ones) by putting a sign in your window encouraging passersby…
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How can I get my business more involved with the local community?
Join the Chamber of Commerce in your immediate area, as well as those in surrounding communities. Beyond that, make sure…
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Expand Your Business Without Expanding Your Equipment
Examine the equipment that you have and leverage that in an effort to service product channels that previously did not…
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Features
Get a Grip on Your Lead Times
Make sure you have a basic handle on what the lead times will be if a customer needs to place…
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How can participating in new activities benefit your business?
Look for an unfamiliar activity outside of your comfort zone to participate in on a consistent basis. Schedule this regularly…
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Why should you delegate some of your tasks to your employees?
It is good to have a fundamental understanding of everything in your business, but it is not good to have…
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How can burned-out shop owners rekindle a positive relationship with their business?
Step away from your business for a while to reassess its needs and to find your role within the context…
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How can managers redirect conversations with their staff to effectively solve problems?
A major reason why problems are difficult to solve is because it is often challenging for a manager or owner…
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How can a business get rid of the “Band Aid” method to problem-solving?
Instead of implementing a hasty solution to a problem or issue that covers up its symptoms but does not necessarily…
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Transparency is often claimed as a company core value, but what does it actually mean?
Transparency means that everyone has defined roles and needs to be accountable for them, as well as be expected to…
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Education
Changing the Culture of Your Business: Harmonizing new and mature employees
Often, we talk about the necessity to keep your lines fresh, showrooms clean and representative of what you want to…
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Education
The Best Defense Is a Good Defense: Protecting your business’s reputation
Make sure that you are doing what you have to do to make content about your company as positive as…
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How can I insure my business for the unexpected?
Business owners need to think through their insurance needs properly. A meeting with an agent should be both productive and relevant. Make…
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What is the key to a smart trophy shop display?
A smart display of trophies should include multiple sizes, styles, and colors and include examples of completed trophies in different…
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Take Control of Your Online Reputation: How to handle bad reviews
If you have a bad online review, research it before you answer it. It is so natural to just confront…
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Shop Talk: How to communicate properly with your customers
Proper communication with everyone who walks into your shop is extremely important. Make sure that each person is greeted and…
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