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Tips
Assign a Place for Every Item in Your Shop
Ever need to refer to the operation manual for a piece of office equipment or a machine on the shop…
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Tips
Reduce Office Clutter, Store Files in the Cloud
Your smartphone’s camera is your greatest ally when it comes to saving space and reducing paper clutter. Many companies photograph…
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Education
6 Questions a Good Communicator Asks Themselves
When a thought pops into your head and the need arises to share it with another, a good communicator quickly…
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How do I know when it’s time to update my sales-compensation plan?
Answer the following questions to help you decide if you need to tinker with your sales-compensation plan: Has it been…
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If a client indicates they won’t pay the bill, what actions can be employed?
The most efficient way to begin a formal approach to collections is to have your lawyer send a 10-day demand letter. Most…
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What advice is recommended for a shop that’s losing business to its competition?
Consider this question: If all it took was for your competitors to offer a lower price to steal the business, were…
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How many people are “too many” for a meeting?
All-employee meetings should afford everyone an opportunity to attend, participate, and benefit. But not every meeting should include everybody. Invite…
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Why is it important to offer cross-training opportunities to employees?
Using shop downtime is an excellent time to do cross-training. Maybe you have one person who works primarily on one…
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What information should I store in my customer database?
Your customer database is a great space to store valuable information about your clients. New fields and a wealth of…
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Action Plan Guidelines for Revamping Your Sales Process
Once you’ve committed to sales process improvement, it’s time to put a plan into action. Use these questions to keep track…
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How does a business know when it’s time to grow?
In general, businesses should make a move only when there are growth opportunities that can benefit your business and give…
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Education
Commit to Sales Process Improvement
Suppose you sent out a memo to your sales force and asked them, “Please describe the steps in our company’s…
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What makes a marketing campaign effective?
Any time you do an ad or promotional campaign, you should follow this checklist of an effective marketing campaign: It…
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Education
The Right Time to Raise Your Prices
Take a breather from the frantic pace of a production shop and recalculate what it costs you to produce an…
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How can businesses expand without relocating?
Offer your business model as a franchise or business opportunity. Sure, there are tens of thousands of screen printers and…
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Make It Your Business: If the Shoe Fits . . . Incorporate
Suppose you’re in the market for a new pair of shoes. Not just any pair of shoes, but the perfect…
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