- Education
How Personalization Businesses Can Retain Customers After the Initial Sale
The moment following the initial sale with a new client is critical because it sets a precedent as to how…
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What are my business loan options?
Every business—even within the same industry—is unique. Finding, applying for, and securing the right source of financing will depend on…
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How can current customers help your business reach new clientele?
The simplest way is word-of-mouth referrals. Chances are that a current customer runs with people who are a lot like…
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The Right Time to Grow
There are hundreds of books about starting or buying a business. Most address the issues surrounding choosing the right operating…
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Could Facebook, LinkedIn and the like be effective business-building tools?
Seemingly every night, there’s a “buzz” piece on the evening and entertainment news programs swarming around social media channels such…
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The Focal Point of a Business Plan
Opportunities that leverage successful performance, such as better customer handling and automation that may decrease job turnaround time, should be…
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Make It Your Business: Think Twice Before Cutting Prices
What do the following once brand-name retailers have in common? Sports Authority, Toys “R” Us, Circuit City, Sharper Image, HH…
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A Word on Balanced Coaching
Chances are we’ve all expressed appreciation to our team members for outstanding work. Believe it or not, balanced coaching is a cousin…
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Make It Your Business: If the Shoe Fits … Incorporate
Let’s say you’re in the market for a new pair of shoes. Not just any pair of shoes, but the…
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Make it Your Business: Pump Up Your Sales Force
Recently, a start-up company in Atlanta hired me to find “a hard-working, enthusiastic, top producing sales rep” to help them…
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Avoid Being Priced Out of Your Business
If the price of raw material goes up for you, chances are it went up for your competitors as well.…
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Utilizing Accounting Software for Your Business
Every business ought to have access to accounting software, whether through your accountant or in-house software. The biggest thing with…
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Make It Your Business: Do I Really Need a Formal Pricing Strategy? YES!
While trying to get a feel for its fiscal health and well-being, one of the first queries I pose to…
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Make It Your Business: Avoid the Dreaded Premature Negotiation
One of the most memorable training sessions I’ve ever led was an assembly of 20 seasoned, highly accomplished national account…
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5 Cardinal Rules for Conducting Team Meetings
In team-based organizations, it is not unusual for employees to spend as much as 70% of their time in meetings.…
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Make it Your Business: Are You the HERO in Your Business?
Strong leadership can be the solution to most problems a company might face. But from whom that leadership will come…
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