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How can shop owners show appreciation for employees?
Expressing appreciation is the skill of giving recognition and encouragement to people whose behavior helps you achieve your goals and…
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Tips
Books to Propel Your Business
First, do an assessment of how motivated you are and how much time you have to read. Then set a…
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Features
Launching a Frequent-Shopper Program for Your Business
To save some money on marketing, consider launching a frequent-shopper program. Airlines do it, hotels do it, coffee houses do…
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The Secret to Customer Loyalty
The fact is many buyers are loyal to a particular product more so than the place where that product is…
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5 Important Steps in the Sales Process
While the sales approach, timing, and style may vary from situation to situation, most prospects expect the salesperson to progress…
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Features
Make It Your Business: Do I Really Need a Formal Pricing Strategy? YES!
While trying to get a feel for its fiscal health and well-being, one of the first queries I pose to…
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Optional Financing Options to Expand Your Business
Financing options to grow and expand your business include: Request a small-business grant. Head over to Grants.gov, which is a searchable, online directory…
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Features
Make It Your Business: Avoid the Dreaded Premature Negotiation
One of the most memorable training sessions I’ve ever led was an assembly of 20 seasoned, highly accomplished national account…
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Inviting New Products into the Mix
When a customer requests signage, promotional products, or any other related item that you may not currently offer, make a…
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Establishing Your Enterprise in the Marketplace
If you are going to create a new enterprise that simply emulates a well-established business, you are, at worst, likely…
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How can I ensure a good business relationship with my supplier?
You must communicate, through your actions, that you wish to establish a professional precedent with a supplier from the start.…
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How can business owners better manage and work with millennials and Generation Z?
It’s interesting to note that millennials would typically choose workplace flexibility, work/life balance, and the opportunity for an overseas assignment…
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Tips
Build and Maintain Solid Client Relationships
Retailers build and maintain relationships by satisfying buyers’ professional andpersonal needs. Professional needs – which include the need for improving a…
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How can retailers make consumers love their brand?
Brand recognition/equity is expensive. Getting your logo out there, advertising, reach, frequency, exposure – all those things are costly. Locally,…
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Tips
5 Cardinal Rules for Conducting Team Meetings
In team-based organizations, it is not unusual for employees to spend as much as 70% of their time in meetings.…
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Tips
9 Pointers to Successfully Run a Home-Based Business
My advice is to run the business as if your clientele can’t tell if you are a brick-and-mortar store or…
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