Ricoh Announces Support Service for Wide-Format Printers

Ricoh USA Inc. announced Wide Format Elite Access, a new service that connects wide-format print professionals with production workflow experts to help them maximize capabilities. This one-on-one connection to experts is designed to enable printers to resolve production challenges and share practical knowledge and best practices for sign and graphics workflows, regardless of equipment brand.

Ricoh says print professionals can keep up with customer demands and the challenges of wide-format production through the service.

“Wide Format Elite Access gives customers immediate access to skilled print experts with superior understanding of application and production. Whether printers use Ricoh equipment or not, we are here to help them tackle challenges and position their businesses for future success,” explains Heather Poulin, Ricoh USA. “Our wide-format elite support team is made up of industry-leading service engineers with more than 153 years of combined production experience in wide format. This team was created to help print service providers solve problems and share practical knowledge that helps create opportunity and drive new revenue, enabling printers (to) keep an eye on what’s next.”

Wide Format Elite Access helps printers face everyday challenges like workflow design and file prep, applications and media, custom media profiles, and substrate qualification. The service is available in two service levels. Learn more at takealookatricohproduction.com/wide-format/elite-access-support.