“We are honored to have been selected by the franchise owners as vendor of the year,” John DiPippo, president of LoyaltyLoop, says. “We truly love helping each of our customers grow and strengthen their business through better customer feedback and reviews, and it is truly wonderful to have our dedication to the AlphaGraphics Network recognized by the franchise owners.”
“We are proud to be partnered with LoyaltyLoop,” adds Ryan Farris, AlphaGraphics president. “Our franchisees and corporate support staff use the results from their customer loyalty surveys to understand and adapt to changing customer needs, automatically get online reviews, and track our Net Promoter Score. LoyaltyLoop manages the entire process for us, and supports us every step of the way.”
The LoyaltyLoop service automatically engages customers following a recent transaction to provide feedback and post reviews online to boost the marketing of AlphaGraphics Centers locally and nationally. 2020 marks the fourth time LoyaltyLoop has won the award from AlphaGraphics franchise owners.