This is one of my favorite topics. Call your tech support and ask them what parts wear out the most and require replacement by the user. By purchasing these items, you will save yourself the cost of overnight shipping, a lot of stress, and perhaps a customer or two. My kit contains the X-axis motor, encoder assembly, encoder strip, flex cable to the encoder, X-axis belt, and extra lens-cleaning fluid.
Bob Hagel and his wife Dana offered a full line of personalized products using laser engraving, sandcarving, and full-color UV direct print on products for nearly 20 years. The pair sold their 17-year-business Eagle’s Mark Awards & Signs in September 2020. Bob remains an expert in the awards, recognition, and signage industries while he enjoys retirement.