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Understanding Your True Product Decorating Costs

Planning & pricing for profit.

In the vibrant world of product decorating, whether you’re using sublimation or another technique, accurately determining your true costs is fundamental. The challenge often lies not just in the calculation itself but in understanding the myriad of factors that contribute to these costs. Let’s explore why it’s crucial to grasp this, how you can effectively calculate your costs, and what this means for your business.

In the business of product decorating, and indeed in any business, understanding your true costs is more than just an exercise in number crunching — it’s a cornerstone of strategic decision-making. Here’s why this knowledge is critical:

Ensures competitive pricing

Without a clear picture of your costs, setting prices becomes a guessing game. You might find yourself either overpricing, which drives customers away, or underpricing, which puts you on the road to going out of business. This is especially critical in industries like product decorating, where differentiation often hinges on quality and customization rather than price alone.

Enhances strategic planning

True cost knowledge aids in strategic planning by highlighting areas where efficiency can be improved. It can reveal cost-saving opportunities that you might otherwise overlook. This insight is crucial when deciding to scale operations or when introducing new products to your lineup.

Builds customer trust & loyalty

Transparent pricing, supported by a thorough understanding of costs, can build customer trust. When customers understand that your prices reflect the value you provide, they are more likely to perceive your products as worth their cost. This is particularly true in custom product decorating, where each item can be seen as a unique creation.

Allows for proactive management

When you know your true costs, you can be proactive rather than reactive. For example, if material costs increase, you’ll be better positioned to make timely adjustments to your pricing or explore alternative materials without sacrificing quality. This agility is critical in maintaining competitiveness and customer satisfaction.

Creates a framework for profit

Finally, understanding your true costs creates a clear framework for profit. It allows you to mark up your products appropriately, ensuring that each sale contributes positively to your bottom line. This markup can be strategically adjusted based on market conditions, special promotions, or changes in customer demand, always with an understanding of the minimum price needed to remain profitable.

The calculation begins with the basics: materials and supplies. While sublimation ink and paper are specific to sublimation printing, similar considerations apply across various decorating techniques. For instance, you might consider the cost of vinyl or screen-printing materials instead. Initially, you may rely on supplier or manufacturer data for these costs, but over time, you can refine these figures based on your usage and purchase patterns.

However, the true insight comes from looking beyond these direct materials. Consider these elements:

Labor: This is often the largest cost and the biggest one I see most companies miss when it comes to setting their price. Many solopreneurs never factor in their time to their pricing and they can’t seem to figure out why they are so busy but still not able to make ends meet. You must factor in the time you or your employees spend on production. Don’t overlook additional labor involved in order preparation, printing, and post-production processes.

Overhead & indirect costs: Overhead includes all the costs required to run your business that are not directly tied to production. This includes rent or mortgage payments for your business space and utilities, such as electricity, water, and internet. It also includes administrative costs, including salaries for administrative staff, office supplies, and software subscriptions. With the Our Success Group program, we want to look at this overhead rate and we typically will determine an hourly rate we can apply to the time it takes for production to factor this cost into your pricing strategy. This will help simplify costing and ensure that all expenses are accounted for.

Inventory costs: Managing inventory is a delicate balance. Buy enough to get volume discounts but not so much that stock becomes unsellable. Inventory costs are not just the price of materials but also include storage costs based on how much space your inventory requires and the cost of that space. Plus you need to factor in spoilage and waste which are products that are damaged or become obsolete. Track these costs to determine their impact on each product’s cost basis.

Packaging & shipping: Packaging costs should include all materials used to prepare a product for sale or shipment, such as boxes, tape, and protective fillings. Shipping costs are particularly important to calculate if you offer free shipping, as these will directly affect your margins.

What this means for your business

Understanding the true costs of product decorating directly influences how you manage and grow your business. Here’s how this knowledge impacts your operations and strategic decisions:

Setting the right prices: Armed with detailed cost information, you can set prices that cover all your expenses and still allow for a healthy profit. This prevents the common pitfalls of underpricing, which can drain your resources, and overpricing, which might drive customers away. Proper pricing ensures that your business remains competitive and profitable in a market where customers appreciate creativity and customization.

Planning for growth: With a clear view of your costs, you can make smarter decisions about expanding your business. Whether it’s investing in new technology, hiring more staff, or increasing your marketing efforts, knowing your costs helps ensure that these investments improve your bottom line and help your business grow sustainably.

Driving efficiency: Detailed cost knowledge also helps you identify where you can be more efficient. Maybe you find that changing suppliers can reduce material costs, or tweaking your production process can save time. These improvements can lower your costs without compromising the quality of your products, making your business more efficient and competitive.

Understanding the true costs involved in product decorating is not just about keeping your business afloat — it’s about setting it up for long-term success. This knowledge forms the backbone of your pricing strategy, influences your operational decisions, and shapes your relationship with customers. It ensures that you’re not just surviving, but thriving by making informed decisions that enhance your profitability and market position.

By adopting a systematic approach to cost calculation, you not only safeguard your business against common financial pitfalls but also position yourself as a trustworthy and creative leader in the product decorating industry. This commitment to transparency and strategic pricing demonstrates to your customers that they are receiving true value for their money, fostering a loyal customer base, and enhancing your business reputation.

Moving forward, continue to refine your understanding of costs as market conditions and your business operations evolve. Regularly revisiting and adjusting your cost analysis will help you stay ahead of the curve, adapt to changes efficiently, and seize opportunities for growth.

Remember, in a competitive market, the clarity of your cost structure and the strategic insight it provides can make the difference between getting by and excelling.

By mastering these fundamentals, you’ll not only meet the immediate needs of your business but also pave the way for future expansion and success. Equip yourself with this crucial knowledge, and watch as it transforms the way you operate, innovate, and connect with your customers. 

Aaron Montgomery

Aaron Montgomery

Our Success Group

Aaron Montgomery is certified by New York Times best-selling author Jack Canfield as a Success Principles Trainer and has nearly 30 years of experience providing essential support to small businesses. His company, Our Success Group, assists with setting and reaching goals, creating a solid business plan, knowing their numbers for a better pricing strategy, and establishing a customer-focused approach while devising a targeted marketing strategy. He is the author of the business foundation book ‘The FUNdamentals of Business Success.’ He is the Co-Founder of a facilitated 6-month Mastermind collective called Radical Goal-Getters. You can also find him hosting a weekly show called Small Business Saturdays and co-hosting the 2 Regular Guys Podcast.

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