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Roland DGA Announces New Roland DG Connect App

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Roland DGA announces the launch of Roland DG Connect, an app that allows users to understand their overall print operations and access essential data for staying on top of device performance.

Free to new and existing Roland DG owners, the app is currently available for use with all TrueVIS series printer and printer/cutter models.

Roland DG Connect provides access to performance data, allowing the user to monitor device activity and increase print production efficiency. The app features a color-coded dashboard that offers a view of statistics like ink usage per cartridge while also showing a printing volume timeline for up to 30 days. It also displays information for optimizing the printer’s health, such as print head manual cleaning frequency, wiper life status, and levels of liquid waste. Additionally, Roland DG Connect provides alerts and notifications that let users know about productivity issues, firmware updates, or if inks need replenishing.

A built-in Job Log lets users review up to 30 days of print production on one or more connected devices, while an Error Log delivers machine alerts, including notifications on “feed motor errors” or “print finish activity.”

Other features include access to product documentation, user guides, and support materials/options for Roland DG printers, plus a function that allows users to view their device warranties and expiration dates.

“At Roland DGA, we want to ensure that our customers not only have the highest quality printers available for their specific needs but also cutting-edge tools that maximize performance and extend the life of their machines,” says Daniel Valade, Roland DGA product manager of digital print. “The new Roland DG Connect app allows Roland DG end users to monitor their printers in real-time, keep them operating at the highest level, and take their production with them wherever they go.”

Valade also points out that the Roland DG Connect app will grow over time, with enhancements and new features arriving regularly.

TrueVIS owners can get started with Roland DG Connect by first registering online at the Roland DG Connect page and downloading the app.

Alexandria Bruce

Alexandria Bruce is the editor of the GRAPHICS PRO Daily, covering news and guidance in apparel decoration, awards and engraving, and sign and digital printing.

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