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Ninja Transfers Launches 24/7 Customer Support

Ninja Transfers’ customers will have access to support any time, including weekends and holidays.

ninja transfers
Image courtesy of Ninja Transfers

Ninja Transfers, a provider of direct-to-film (DTF) transfer technology, announced the implementation of round-the-clock customer service, available 24 hours a day, 7 days a week, 365 days a year.

According to the company, this new initiative is a strategic move requiring significant investment into customer support and satisfaction and thus underscores its commitment to providing unparalleled service to its customers, no matter when they need it.

“Whether it’s a question about a product, an issue with an order, or technical support, Ninja Transfers’ customers can now rely on consistent and timely assistance,” stated the company.

Now, Ninja Transfers’ customers will have access to comprehensive support at any time of the day or night, including weekends and holidays. This 24/7 availability is designed to ensure that all customer inquiries, orders, and support requests are addressed immediately, enhancing the overall customer experience.

“We understand that our customers operate in various time zones and often require support outside of typical business hours,” said Ninja Transfers Director of Business Development Victor Ilisco.

Ilisco continued, “Although this is completely overkill, by providing 24/7, 365 days a year customer service, we are ensuring that our customers receive the support they need whenever they need it, reinforcing our commitment to their success and satisfaction.”

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Marie Fennema

Marie Fennema is the managing editor of GRAPHICS PRO, including GRAPHICS PRO Today, covering news and guidance in apparel decoration, awards and engraving, and sign and digital printing.

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