Next Level Apparel Reports Security Incident

A phishing email incident resulted in unauthorized access to information contained in some email accounts

Next Level Apparel

On Oct. 5 Next Level Apparel announced a phishing email incident that involved a small number of email accounts in its computing environment.

The phishing email incident resulted in unauthorized access to information contained in some email accounts, including names accompanied by Social Security numbers, financial/checking account numbers, payment card numbers, driver’s license numbers, and limited medical/health information.

The company conducted an investigation involving unauthorized access to a limited number of employees’ email accounts. The investigation determined that an unauthorized person had access to the contents of the accounts at various times between Feb. 17 and April 28. To help prevent something like this from happening in the future, the company is instituting additional security measures.

Although it cannot confirm that any individual’s information was in fact viewed by an unauthorized person, Next Level Apparel is releasing this information to inform individuals of this incident and provide some recommendations on ways to protect personal information.

On Oct. 4, the company began mailing letters to individuals whose information was involved in the incident and for whom it has address information. The company is also providing this notice to individuals whose information may have been involved but for whom it does not have an address.

Next Level Apparel also established a dedicated call center for individuals to call with questions about the incident. If you have any questions, call 855-551-1758, Monday through Friday from 8 a.m.-5:30 p.m. CT.

Individuals who are concerned their personal information may have been accessed during the incident should visit Next Level Apparel’s incident information page, which contains information regarding steps that individuals can take to help protect their personal information.

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Marie Fennema

Marie Fennema is the managing editor of GRAPHICS PRO, including GRAPHICS PRO Today, covering news and guidance in apparel decoration, awards and engraving, and sign and digital printing.

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