News

COVID-19: Updates from the Industry

Below is a list of updates from suppliers and manufacturers in the industry.

COVID-19 Updates: The Decorated Apparel Industry’s Response

As the new coronavirus, known as COVID-19, continues to spread, and the Centers for Disease Control provides new updates and recommendations on the pandemic, the decorated apparel, awards, and engraving, and sign and digital printing industries start to figure out their new normal regarding daily operations.

Below is a list of updates from suppliers and manufacturers in the industry. GRAPHICS PRO will continue to update this list as more developments come to our attention. If you are a supplier or manufacturer in the industry and would like to submit or update a listing, fill out this form.

Ability Plastics Inc. is running with limited crews and accessibility.

Action Engineering is open and working modified hours while still able to assist with orders and questions. The company encourages customers to reach out via email or leave a voicemail. Its website is fully functional and the best way to order.

Access Communications is running with limited crews and accessibility.

Advance Corp is essential and open with full-access. If you need assistance outside of the company’s business hours (8 a.m. to 4:30 p.m. CT), it recommends contacting Kathy Wilson, VP of sales and marketing, at 651-793-3615 and (toll-free) 800-328-9451 Ext. 615. Send quote requests, orders, and inquiries to PM1@advancecorp.com for prompt service.

Advanced Print & Finishing Technologies is open for business with full access.

Alliance Technology Corp is running with limited crews and accessibility.

Alliance Technology Corp. is open for business with full access.

Almo Professional A/V, in partnership with its manufacturing vendor partners, launches the Almo Financial Relief Alliance. Almo offers an additional 30 days of extended credit terms to qualified reseller partners.

Alphabroder/Prime Line announces, in a letter to customers, the temporary suspension of “all travel and field sales visits” by its outside sales team. Its distribution centers and production facilities remain open, and customers can order as usual. It has a contingency plan in place should facilities need to close temporarily.

AMB3R Creative CEO Jeremy Picker says his team is working remotely for two weeks “to stay protected.” He notes that his team is all cloud-based, but he’s holding everyone more accountable and increasing communication. “We’re doing Google Hangouts daily to talk about the day.” He adds that vendors are all working regular shifts right now, but things could change at any moment.

Apogee Commemoratives tells GRAPHICS PRO that, although its facilities are closed, the customer service and creative team are working from home. “If you need help with an award project, we’re here to help,” states the company.

ARC Imaging Resources is open for business with full access.

Arlon Graphics LLC is fully operational and shipping all orders from its Placentia, California warehouse and Weifang, China manufacturing facility.

ASR Graphics Inc. is open for business with full access.

AT Inks is running with limited crews and accessibility.

Augusta Sportswear introduces the Worry-Free Return Policy for businesses dealing with canceled orders. “On blank goods sold and shipped after March 12, 2020, we will take returns on those goods for full refunds on any canceled events until communicated otherwise. We’re here to support you!” says Augusta. The company has also increased the frequency and thoroughness of cleaning throughout offices and distribution centers. Additionally, it has modified its paid time off policy, so employees aren’t impacted by lost income or benefits if ill.

Axiom America is running with limited crews and accessibility.

Barefoot Designs’ production site is open for business, but its retail stores remain closed. All employees, aside from its production manager and two of the owners, are working remotely, if not temporarily laid off.

Barudan America Inc. is running with limited crews and accessibility. It’s only taking scheduled and limited appointments at showrooms. Technical support, machine sales, and parts orders are available.

Beacon Graphics LLC is running with limited crews and accessibility.

Bell Co Inc. is open for business with full access.

BELLA+CANVAS is essential and open for business with full access. Its Los Angeles manufacturing facility is producing non-medical face covers, helping the shortage.

Big Picture Graphics is essential, but running with limited crews and accessibility.

BITO is open for business with full access.

BNI Inks tells GRAPHICS PRO the company continues ink manufacturing operations as usual but considering necessary cautions. Irfan Zaidi, director of operations, says the company is trying to deliver inks as efficiently as possible “to help fellow screen printers keep running without a hold.” Additionally, BNI Inks is offering customer credits and extended credit payments so businesses can “stand strong amongst these tough times and continue their operations.”

Boca Terry is open for business and fully operational.

BOFA International maintains the production of its portable fume and dust extraction systems, filters, and spares so that businesses can continue to operate as efficiently as possible. The company states that it is managing to adhere to regular lead times for orders for critical sectors.

Brother DTG announces that all employees who can perform their function remotely are doing so. For those unable to work remotely, it’s increased cleaning and instituted new shifts to allow for social distancing. Online resources are available at www.brotherDTG.com/support. Brother DTG is available via phone at 866-750-2543 or email. Read Brother’s full response plan here.

Brown Mfg Group is essential and open for business with full access.

Burkhardt/Freeman Inc. is open and is taking and shipping all orders for transfer papers and films.

Cam Displays is open for business with full access.

Cap America is essential and open for business with full access. It plans to keep distributor and dealer partners updated through social media and its website.

Capitol Design is open for business with full access.

Catania Medallic Specialty Inc is open for business with full access.

Ceiling Outfitters is open for business with full access, to offer solutions and help customers hang sneeze guards.

CerMark Sales Inc. is still shipping from two locations with minimal on-site staff.

Charles M. Jessup Inc is running with limited crews and accessibility. Its showroom is open for pickups by appointment only. It suspends ver-the-counter technical help.

Charles River Apparel is open with full access.

Chromaline Screen Print Products is fully operational. IKONICS Corporation, the parent company of Chromaline, is following recommendations from the CDC, the Minnesota Department of Health, and the World Health Organization to keep employees safe and help prevent the spread of COVID-19.

The Churchwell Co. is open for business with full access.

CIP Creation Corp is essential but running with limited crews and accessibility.

Citadel Brands is open for business with full access.

Clarke Systems is essential but running with limited crews and accessibility.

ClearLED is open for business with full access.

Coastal Business Supplies is fully operational, and intends to remain this way, but does have employees working from home. In terms of current stock, the company tells GRAPHICS PRO it “always holds safety stock levels to maintain service levels” and serve the needs of its customers and their businesses.

Coastal Enterprises is open for business with full access. The staff is available by phone at 800-845-0745, email at hdu@precisionboard.com, or via social media. Precision Board HDU has a 1-2 day turnaround time on most orders.

Cobra Caps is running with limited crews and accessibility. It’s shipping products, but operating under shortened hours, 10 a.m.–4 p.m. CT.

CODA Inc. is essential but running with limited crews and accessibility.

Colman and Company and ColDesi are open for business with full access. In an email update, ColDesi announces a few initiatives during this time. These include free arttechnique support, virtual training days, live online demos, free custom apparel startups courses, ColDesiDaily, and special pricing on some items. For questions, call 877-793-3278.

Colorado Heirloom is running with limited crews and accessibility.

Condé Systems’ Alabama HQ and distribution center in California are open for business with regular business hours. The company suggests customers have orders delivered to their home or business, however, if immediate pickup is required from one of the facilities, customers are asked to pay in advance with a credit card or other non-cash method. Customers can contact their Condé account manager by email or call 800-826-6332.

Corel is updating its CorelDRAW.app so that all CorelDRAW Graphics Suite 2019 and CorelDRAW Graphics Suite 2020 customers have access to the app’s new collaboration features at no extra cost, through the end of May. License owners can also install their business license on a second at-home machine, and corporate licensing customers with CorelSure maintenance can let employees and students install on their systems. Find more details at www.coreldraw.com/covid-19-update.

Cotton Heritage is open for business with full access.

Covalent Activewear is essential and open for business with full access.

CrystalEdge is running with limited crews and accessibility. The company’s phone lines, 773-777-2444 and 800-875-7808, are still open.

Crystal D will resume production on award orders, beginning Monday, May 4. The company states, “Gov. Tim Walz has eased restrictions on businesses that can reopen, which has allowed Crystal D employees to return to the building.” On May 4, the company will begin production on any order placed in April, with the first shipments scheduled for Wednesday, May 6. Customer service and sales teams are available Monday-Friday from 8 a.m.-5 p.m. CT to provide pricing, info, and ideas. Call 800-544-1131 or email sales@crystal-d.com with any questions.

Custom Ink announces the temporary closure of all its store locations. The company adds, “We are still working and would be very glad to handle all of your needs over the phone, chat, or email.”

Cutter & Buck has a limited team working remotely and can fulfill blank orders from its Hebron, Kentucky distribution center. It closes its offices and distribution center in Washington until May 4. Its inside sales team is available by calling 888-338-9944. Place orders online at www.cbcorporate.com or via email.

Dakota Collectible is open for business and fully operational.

Daktronics is open for business with full access.

Delta Apparel is open and shipping orders, including PPE from its website www.deltaapparel.com.

Design Products (Pocket Master) is essential, but running with limited crews and accessibility.

Digital Print Solutions is open for business with full access.

Digital Technology Group Inc is open for business with full access.

Direct Color Systems is open for business. According to a post on the company’s social media channels, Direct Color Systems will be closed on Fridays until further notice.

Durst Group’s facilities in Brixen, Italy, and Lienz, Austria, are reopening for certain “mission-critical” operations regarding the company’s packaging and labeling operations.

Easiway Systems is open for business with full access.

Electro-Matic Visual is open for business with full access

ElectroMenu is open for business with full access. It’s operating with fully staffed technical support and hardware repair/replacement needs.

Epilog Laser remains available for technical support and parts shipping while adhering to all CDC guidelines. Technical support is available by phone, email, and live chat from 7:30 a.m.–4:30 p.m. (MT), Monday–Friday at 303-215-9171, and by visiting its support page.

EtchMaster/Professional Glass is running with limited crews and accessibility.

Eversole Run is open and fully operational. It’s processing and shipping orders on time, with embroidered custom apparel shipping in 21 calendar days and custom dye-sublimated apparel shipping in 25 calendar days. Eversole Run is reachable at 800-400-2108 or via email.

TheEZGrip Squeegee is open for business and shipping to distributors, but its walk-in showroom operation is closed.

FDC Graphic Films is open for business with full access.

FiftyFifty is essential and open for business with full access. Contact the company at orders@fiftyfiftybottles.com.

Fisher Textiles is open for business with full access.

Floor Signage LLC is open for business with full access.

Flora USA is open for business with full access.

Fluid Color LLC is open for business with full access.

FM Expressions is taking orders with full capabilities. It increases facility cleaning, reinforces personal hygiene requirements, implements social distancing protocol, and provides access to health screening and counseling. It limits visitor access to its locations and suspends local order pickup. It halts non-production-critical travel and uses video and teleconferencing for customer and vendor meetings.

Fruit of the Loom’s senior vice president of global activewear Tony Iannuzzi says its global office location employees are working remotely this week. There are no outside visitors allowed at this time, and the company is encouraging social distancing and increasing cleaning procedures. Iannuzzi doesn’t anticipate any disruption to services.

GCC America Inc. is operating with limited crews and accessibility. For customers who need support, the company asks that they take advantage of the other service platforms available, such as Facebook, Instagram, LinkedIn, YouTube, GCC website contact form, sales@gccamerica.com, or 909-718-0248.

Gemini Sign Products is open for business. The company says it has implemented safety protocols to protect employees, to keep working on projects for shielding and wayfinding for new construction, government, healthcare, and other essential businesses.

Georgia PrintCo. is open for business with full access.

Geospace Technologies Corporation, the parent company of EXILE Technologies, says it’s fully operational and continuing to work with local, state, and national health agencies on outbreak prevention. The company continues to manufacture products and provide essential support. President and CEO Walter ‘Rick’ Wheeler encourages anyone to reach out with questions via phone at 713-986-4444.

Gildan puts out a statement stating that effective March 17, the Honduran government mandated a seven-day closure of all private enterprises, which was in place until March 29. Gildan also announces the temporary suspension of production at all its manufacturing facilities until mid-April. “This will allow us to respect government recommendations and align production and inventory levels with current demand requirements,” says the company. All distribution centers where Gildan sells its products remain open for the time being. As of April 8, Gildan received authorization from the Honduras government to partially reopen one of its textile facilities to produce fabric needed to create face masks and gowns, and one of its sewing facilities in Honduras for the assembly of these products.

Glantz Sign Supplies is open for business with full access.

Global Imaging is in touch with all its global manufacturing partners and shipping carriers, and so far, all are acting as “business as usual.”

GMG Americas: The German-based developer of high-end color management software solutions, which has its U.S. headquarters in Hingham, Massachusetts, announces that it remains fully operational through the COVID-19 crisis. The company says that GMG staff is working remotely for any customer support needs, and it remains fully stocked and ready to ship any of its needs. It adds that for customers who cannot access GMG equipment in their offices, it can offer remote solutions to keep them operational from home. Contact the company if this is you.

Golden State Activewear is essential and open for business with full access. Golden State joined alphabroder in February 2020, and all inventory moved to alphabroder’s Fresno, California location. The company recommends customers contact alphabroder for additional distribution information.

Graphic Finishing Partners is open and shipping laminating machines and films daily.

Graphic Resource Systems is open for business with full access. For local customers, the company can deliver machines for service and use curbside pickup of orders.  Call us at 973-808-8600 or visit www.thegrs.com.

GSG updates customers via letter, stating that all branches are open, but contactless curbside service is running at all locations. Orders can be placed either online at www.gogsg.com or 800-366-1776. All deliveries are left at doors or docks. GSG president Mark Granberry tells GRAPHICS PRO the company restricts almost all travel and vendor visits to its facilities, employs more rigorous cleaning, and is efficiently following CDC guidelines while making deliveries and service calls not resolvable by phone.

Headwear USA says business is running as usual, with its factories in China not being affected. However, with canceled flights and routes worldwide, that would otherwise carry a lot of freight, there are potential problems on the horizon. Although Headwear USA hasn’t experienced significant delays on offshore order, it warns that it could change. “If capacity problems continue, we will see freight prices increase,” the email reads.

Hirsch Solutions receives designation as an essential business by the state of North Carolina. It’s Jonesville distribution center, and Huntersville studio can operate while practicing social distancing and sterilization requirements. Ed Levy of Hirsch says the company is focusing on education, offering expertise, and hosting virtual assistance. This help is extended to all, regardless if they are an existing customer. He adds, “I am asking other business leaders in our industry to do the same. Do what it takes to create a stronger industry. Replace your drive for profits with a drive for compassion. We can prevail, but we must band together and join forces for the greater good!”

HIX Corp is open for business with full access. At this time, the factory is only open to employees.

Hoopmaster, by Midwest Products, is running with limited crews and accessibility and shipping products twice per week. Customers can reach out via email with any questions.

Howard Custom Transfers remains open and operating at full capacity with standard turnaround times in place. Same-day Service is being offered daily on a first-come-first-serve basis. The company is also offering free ganging and vectoring services to its customers through the month of May.

HYBRID Software announces that while most of its global staff is currently working from home, it plans to ensure business continuity for its customers by providing uninterrupted support, additional assistance, and arranging remote installations and training.

IIMAK is considered an essential business, as its products, directly and indirectly, supply the world with materials essential to the medical, hospital, food, transportation, and packaging industries.

IKONICS Imaging is fully operational. IKONICS Corporation, the parent company of IKONICS Imaging, says it has taken precautionary steps per recommendations from the CDC, the Minnesota Department of Health, and the WHO to keep employees safe and help prevent the spread of COVID-19.

Imaging Spectrum Inc. is open for business with full access. Call 800-342-9294 or visit imagingspectrum.com.

Independent Trading Co. says its offices are working from home, and its California and Pennsylvania warehouses are working and shipping out items. While will call is an option for wholesale orders at warehouse locations, the company encourages customers to choose a shipping option. Customers are to wait outside for orders. Call 949-366-9911 or email with questions.

Industrial CNC is open for business with full access.

Inkcups Now Corp is running with limited crews and accessibility. The company says while it’s open and taking orders, it is allowing a limited number of people in the building at once.

Inkcups Now Corp. is essential but running with limited crews and accessibility.

InkJetBiz is running with limited crews and accessibility. Its business hours are Monday-Friday 8 a.m.-4 p.m. PT. Questions and inquires can be sent to orders@inkjetbiz.com or by calling 408-394-7595.

Innovative Plastics Inc./IPI is running with limited crews and accessibility.

Insta Graphic Systems is operational with limited staff.

INX International is continuing its manufacturing operations as an essential supplier.

Jackson Marking Products says it is open, but with reduced daily operations to three days per week until further notice.

JDS Industries is open for business with full access.

Johnson Plastics Plus is deemed an essential business due to its fabrication capabilities to create premade signs, specifically for COVID-19. The company’s fabrication services are available to help customers, which includes cut blanks to any size or shape, or finished signs for a customer’s design requirements.

Kavio! is temporarily closed. According to its Facebook page, it plans to remain closed until April 30. The duration of the temporary closure may be “shortened or extended until further notice,” adds Kavio!

Kolormatrix Screen Print Superstore is essential, but running with limited crews and accessibility. Its equipment showroom is closed, but it’s open for curbside pickup. $9.95 flat rate shipping via UPS on all orders is available, with most orders shipping the same day. It’s following CDC guidelines and offering technical support via chat, email, or phone.

Laser Bonding Technology is open for business with full access.

Laser Jump Start is open for business with reduced hours.

Lawson Screen & Digital Products is open for business with full access. It states, “We have a new customer pick up procedure to ensure social distancing guidelines.”

Lind SignSpring Group is open for business with full access.

Mac Papers is open for business with full access.

Madeira USA continues to ship products while following CDC guidelines and local governments. The company has suspended walk-ins and pickups until further notice. For those that work in the office, Madeira USA reconfigured workspaces to follow social distancing recommendations, and some employees are working from home. Call 800-225-3001 Monday–Friday, 8 a.m.–6 p.m. ET to place thread and supply orders or go online. Most orders ship the same day. Its Ontario, Canada; Sumner, Washington; Denver, Colorado; and Medley, Florida warehouses are closed. All other warehouses are operating normally and shipping orders daily.

MagHold is open for business with full access.

MagnaColors chairman Tom Abbey says all departments are running as usual but with special measures. The company is not accepting on-site visitors, and procedures are in place to reduce contact and contamination. “We are bringing in extra stocks of many of our raw materials to mitigate risks to supply shortages,” Abbey adds.

Marco Awards Group is open for business with full access.

Master Magnetics Inc. is open for business with full access.

Melco’s marketing manager Justin Schierkolk tells GRAPHICS PRO it is still able to process and ship orders from its Westminster, Colorado headquarters. However, many employees are working from home. All customer service staff is available to help via email and phone during this time.

Metomic Corporation is running with limited crews and accessibility.

Midsouth Digitizing is essential and open for business with full access.

Midwest Sign & Screen Printing Supply Co. is essential, but running with limited crews and accessibility. Currently, all 10 locations remain open and operational with will-call, small package, LTL freight, and local delivery. Place orders online at www.midwestsign.com or by phone at 800-328-6592.

Miller Weldmaster is temporarily closed due to an executive order from Ohio Gov. Mike DeWine. In the meantime. For service and parts requests, email service@weldmaster.com. For East Coast sales inquiries, call 330-754-9030 or email jdamis@weldmaster.com. For West Coast sales inquiries, call 330-685-5091 or email lteter@weldmaster.com. For international sales inquiries, call 330-936-5370 or email bhenry@weldmaster.com.

Mimaki’s open houses and on-site training activities have been suspended, and service calls to customers are being handled on a case-by-case basis.

Montroy Sign & Graphic Products has implemented several measures that ensure the safety of its customers and employees, including more digital communications. It reminds its customers that its website is up and operational 24/7 to assist with inquiries, orders, and requests.

Mutoh America issued an email alert with a strategy to support customers, coordinate global and local communications, and a limit on all non-essential business travel. The company focuses on maintaining a safe work environment.

MV Sport | The Game’s director of marketing Michael Gaudioso, says all office employees are working remotely. It suspends New York operations, but its Alabama facility is fully operational—receiving, producing, and shipping orders. Gaudioso says any orders placed at MV Sports’ website are on hold and will be evaluated on a case by case basis. The Game site is “running on split shifts and continues to receive and fulfill headwear orders.” Email info@wpmv.com and contactus@2thegame.com, respectively, for questions.

Nazdar and all its branch locations remain open after been deemed essential to support critical business sectors. Will-call pickup remains available. However, Nazdar encourages customers to choose a shipping option. “Nazdar is committed to the health and safety of our customers and employees and has programs in place following CDC guidelines,” says the company. Place orders online at sourceone.nazdar.com or by phone at 888-578-5713. For individuals outside of North America, call 913-422-1888 or email nazdarorders@nazdar.com.

New Force Magnetics Inc is open for business with full access. All employees are working onsite.

OmniPrint International ensures it’s taking the necessary precautions to maintain the safety and health of its employees, customers, and products. President/CEO Victor Peña says its American-based manufacturing facilities continue to operate, and its work from home policies have expanded. OmniPrint has six months’ worth of raw materials to produce inks and consumables. Peña says, “We will have exciting, new web-based shows, entrepreneur sessions that bring a ton of value directly to you, so stay tuned.”

One Step Papers LLC is open and fully accessible, but turnaround time may be a bit longer.

Orbus Exhibit & Display Group is open for business, although all orders are being routed through the company’s Las Vegas facility. Its Illinois headquarters is under a shelter-in-place order from the governor, but the company says it does have much of its support staff working from home, and key members of its sales team are working on accepting and filling new orders.

Ordway Sign Supply is essential, but running with limited crews and accessibility.

Osborne Coinage Co.’s main sites are closed, but the company is running with remote capabilities. The company is taking calls, providing information/pricing, and doing art layouts. Osborne Coinage is available via phone at 800-488-2646, Monday–Friday from 8 a.m.–5 p.m. ET.

Otto International’s marketing manager Tina Liu says in an email, “Due to a statewide mandatory stay-at-home order, our California office will be closed starting Friday, March 20, 2020, until further notice. We will not have anyone on-site to assist with walk-in/will-call orders.” The company’s Texas and Georgia offices remain open and operational. Customers can still place orders online. The company is reachable via phone, email, or live chat.

Outdoor Cap announces it is operational during this time. However, the company has many employees working from home, is practicing social distancing in all facilities, and canceling or postponing all travel. Communication via phone, email, and online chat remains intact, and Outdoor Cap encourages businesses to reach out with unexpected needs. Its three distribution centers continue to ship orders, and same-day shipping is available on orders placed before 2 p.m. CT.

Pacific Mount Inc. is essential but running with limited crews and accessibility.

Panther Vision is essential and open for business with full access.

Parrish Sign Co Inc. is open for business with full access.

Pattern Room Sales Pty Ltd is open for business with full access.

Peachtree City Foamcraft Inc. is open for business with full access, with a current lead time of 4-5 weeks.

Perry Ellis International Corporate Sales Division is essential and open for business with full access. Customers may experience slight delays but are encouraged to reach out via phone at 866-231-4309 or email. Through May, it’s offering a variety of deals to help customers during this challenging time. Check-in with a sales rep for offer details, virtual presentations, tips, and assistance with samples or future orders and projects.

Persona Signs is open for business with full access. The company adds hygiene shields to its line of products, and now offers a new financing plan for customers. The plan features low-interest rates, deferred payments, no vendor deposits, and quick approval. Employees are using their free time to make masks for local health-care workers.

Piedmont Plastics is actively monitoring the progress of COVID-19, but so far, all 48 of its U.S. locations can share inventory and ship material throughout North America as needed. It has implemented clear safety guidelines for its employees to follow.

Pima Apparel closes its offices until further notice, following California’s order. The company is responding via email during this time.

Pizzazz Performance Wear is shipping orders but working limited hours throughout the day.

Plastic & Paper Sales Inc is open for business with full access.

Platinum Sign Supply is essential, but running with limited crews and accessibility. The best form of contact is phone (951-739-5999) or email.

PPAI’s main sites are closed, but it’s running with remote capabilities.

Principal LED is open for business with full access.

PrintGear is open for business with full access.

Proforma Group cancels its Million Dollar Club event, scheduled for early April in Florida. The company has also implemented a work-from-home rule for all its employees at its Ohio and Florida facilities.

Quality Media & Laminating Solutions is essential and open but working with a reduced customer service staff. The company requests that customers place orders through info@qmls.com.

Radian Laser cancels all company travel and holds off on having visitors into its office in Anaheim, California. New system training, tech support, meetings, etc. are being done via video chat.

Radius Display Products Inc. is running with limited crews and accessibility, at about 80% capacity.

Ramirez Communications is open for business with full access.

Redline Embroidery’s main sites are closed but running with remote capabilities. It’s using video-conferencing tools to stay connected with day-to-day activities, staff, and customers.

RhinoTech’s director of marketing Shelley Markus says the company is working remotely while answering calls. Its distribution/fulfillment center is open on a limited scale. Reach out at 651-686-5027 or via email, Monday–Friday, 8 a.m.–5 p.m. ET. Customers can also access step-by-step product videos on YouTube.

Richards Distributing Inc. is open for business with full access.

Roeder Industries is essential but running with limited crew and accessibility. It’s open Monday through Friday from 10 a.m.–4 p.m. There are no on-site visits or training currently. The company encourages customers to call 407-722-8700 with inquiries.

Roland DGA Corporation restricts employee access at its Irvine, California HQ. DGA remains fully operational, processing orders, and shipping products as usual through its off-site, third-party distribution center. Contact the company via its website with questions or concerns.

Rosen Systems is running with limited crews and accessibility.

Rowmark shares that since its materials are used in a variety of military and health care settings, the state of Ohio has deemed it to be an “essential business” for manufacturing. “We recognized the need for a lower cost, clear, thin-gauge material, and have converted one of our production lines to creating such a product,” the company states.

Royal Apparel is open for business with full access.

Ryonet’s chief visionary officer Ryan Moor tells GRAPHICS PRO about the launch of the campaign #dontstopthepresses to “gather ideas and positive messaging in the industry during this time.” The company also plans to host virtual events and education opportunities, as industry events cancel and postpone due to the virus. The Ryonet team has gone 50% remote and is still shipping packages.

SAATI Americas is designated as an essential business based upon its support of defense, healthcare, and infrastructure applications that run across three divisions; filtration, printing, and life protection.

Sandy Alexander is open for business with full access.

SanMar Corp., based in Seattle, Washington, says it has an “up-close view” of the virus. President Jeremy Lott and founder Marty Lott report that sadly, some SanMar employees have lost loved ones to the illness. No employees have contracted the virus. The entire office team is working remotely, and SanMar is fully operational. Currently, the company’s core basics are available at lower pricing.

Satellite Specialties is open for business with full access.

Sawgrass announces the restriction of employee travel. “Our teams are working tirelessly around the world to ensure that when you are ready, Sawgrass is here for you,” says Darcy Mauro, President of Sawgrass.

Scorpion Protective Coatings is open for business with full access.

Sew Many Parts is running with limited crews and accessibility. The company adds, “We are here to help.”

Shachihata, the maker of Xstamper, waives all shipping charges on dropship orders, using its standard shipping method. Not only are we helping our customers financially, but we are also contributing toward helping to flatten the curve,” states Bob Ally, president/CEO of Shachihata.

Showdown Displays is open for business with full access.

Sign Outlet Store is open for business with full access. It’s stocked and shipping every day until 5 p.m. It still provides curbside pickups for all local orders. Call 800-315-9676 or shop online signoutletstore.com. 

Siser North America is running with limited crews and accessibility. It intends to stay open during the crisis to supply its distributors and resellers while taking safety measures to protect its staff. Most staff are working from home, and only those critical to basic operations functioning at the warehouse are allowed on site. It’s also performing daily cleaning procedures to ensure the safety of warehouse employees.

Sloan LED is doing everything it can to operate business as usual, while at the same time following CDC guidelines and local health orders. In its offices, it is following social distancing and hygiene guidelines. As for product availability, the company says its inventory is well-stocked.

Smart Laser is open for business with full access.

Sockprints is open for business with full access.

S-One Holdings, which includes subsidiaries LexJet, Brand Management Group, S-One Labels & Packaging, and DIGIPRINT SUPPLIES, says it will continue to operate its business at 100% capacity. Most of its global workforce is now working from home, although its production operations and shipping departments are continuing to operate.

Sonoma Graphic Products is essential, but running with limited crews and accessibility.

Source One Digital is essential, but running with limited crews and accessibility.

Southern Stud Weld Inc. is open for business with full access.

Specialty Materials LLC is running with limited crews and accessibility.

Stahls’ locations, except Stahls’ Hotronix and Stahls’ DFC in Pennsylvania, continue to remain open. Stahls’ and Transfer Express both have reduced customer service business hours (8 a.m. – 7 p.m. ET), as well as help available online 24/7. Hotronix support is only available via email. Additionally, Stahls’ suspends all customer pickup locations until April 6 or further notice. As shipping companies remain operational, Stahls’ will ship orders.

Step1Dezigns is running with limited crews and accessibility.

Sterling Cut Glass Co. is running with limited crews and accessibility.

Stitch It International is running in full capacity while taking safety measures recommended by the CDC and WHO.

Stitch Kwik Contract Embroidery is essential and open for business with full access. It’s running one complete shift per day, offering in-house digitizing, rush service, and the latest turnaround time is seven to 10 days.

Stouse LLC is essential and open for business with full access.

Stretch Devices’ president Don Newman says the business received the “essential manufacture” status from the governor of Pennsylvania and is open for business with full access. All products are being manufactured and shipped as usual. Call 215 739 3000 or email with questions.

STS Inks is open for business with full access.

Sublimation101 hosts free live videos directly from its corporate headquarters in Branchburg, New Jersey. Michael Kaminsky, CFO of Sublimation101, encourages customers to message the company during live streams, as they are sending care packages to clients that cannot get out or have underlying conditions. Items include wipes, toilet paper, etc.

Summa America is open for business with full access.

Super Brush LLC is open for business with full access.

Supply Bright LLC is open for business with full access.

TCS Technologies‘ main sites closed, but it’s running with remote capabilities

Tex Visions tells customers it has been exempt from the Commonwealth of Pennsylvania and is resuming limited operations. It’s temporarily open and permitted to manufacture products for “life-sustaining entities and other businesses operating within the scope of permitted activities.” It suspends order pickup from the store location, most team members are working remotely, on-site workers are practicing social distancing, and offices are cleaned and sanitized daily. It’s taking questions via online chat or email.

Textile Staffing Link LLC is open for business with full access.

The M&R Companies provides updates and resources via its YouTube channel. In a March 31 video, CEO Danny Sweem says the company had to furlough employees and largely shut down operations due to stay-at-home orders but is shipping products out under a limited scale. Its tech services department is available to answer questions, as well as its sales team.

Top Value Fabrics is essential and open for business with full access.

Topmost PRISM Crystal tells GRAPHICS PRO that it’s still operating under regular business hours with limitations on 10 people in the building at a time. The company is following all government instructions.

Touch-Adjust-Clip Co Inc is running with limited crews and accessibility.

Transfer Express is open for business and printing custom transfers. Customers can upload art to www.transferexpress.com/upload to order or for an instant quote. It’s taking calls Monday–Friday 8 a.m.–7 p.m. ET at 800-622-2280.

Triangle Ink Company. “Gloves and masks are being worn by all production floor employees. We end production an hour early to clean and disinfect all workstations. All office personnel is working remotely from their homes,” Kevin Sweeney, CEO, tells GRAPHICS PRO.

Trotec Laser is open for business and fully operational.

Ultimax Inc. is open for business with full access.

Universal Products Inc. is open for business with full access.

Universal Woods, the parent company of ChromaLuxe and Unisub, continues to run daily production at its manufacturing facility in Louisville, Kentucky. CEO of Universal Woods Paul Neumann says the company is practicing social distancing and has developed additional guidelines to continue a healthy work environment.

US Award Supply is essential and open for business with full access.

Vanguard Digital Printing Systems is open for business with full access.

Vantage Apparel’s Avenel, New Jersey HQ; Santa Ana, California contract embroidery facility; and St. Louis, Missouri contract embroidery facility are fully operational. Office teams are working remotely.

Ventex Technology is open for business with full access.

Vetroresina is open for business with full access.

Victory Awards tells GRAPHICS PRO it is temporarily closed but still answering phones, adhering to the shelter-in-place order in Illinois. “We look forward to reopening and serving you in the hopefully near future, but for the moment, our interest is in keeping our loyal employees safe and healthy,” Eric Priceman, president of Victory states. He is available via email or by phone at 773-237-1884.

VISION Engraving & Routing Systems remains open to help with sales, support, and shipments during normal business hours, Monday-Friday 7 a.m. to 5 p.m. MT.  The company says it’s increased online training and continues to offer free online demos.

Vision Tex shuts down due to Gov. Tom Long’s order that all non-life-sustaining businesses need to close. The company is not accepting new orders and any orders in production that have not shipped are on hold.

VKF Renzel USA Corp. is open for business and fully staffed. The company says its ready to ship COVID-19 safety products and sign holders.

Vycom Corp. is essential, but running with limited crews and accessibility.

Wyld Grand Format Imaging is open for business with full access.

If you’re a supplier or manufacturer in the decorated apparel industry and you want to share how day-to-day operations look in the wake of COVID-19, please reach out to Allee Bruce at abruce@nbm.com  or fill out this form.

**Editor’s note: Julia Schroeder and Tony Kindelspire contributed to this report.

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Alexandria Bruce

Alexandria Bruce is the editor of the GRAPHICS PRO Daily, covering news and guidance in apparel decoration, awards and engraving, and sign and digital printing.

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