As NYC Health + Hospitals’ healthcare workers provide care to their patients, Canon Solutions America jumps in to lend support to local frontline heroes. Delivering and activating over 1,300 printers for COVID-19 assessment and testing sites throughout 10 hospitals, seven community-based health centers, and four drive-thru sites across New York City, Canon Solutions America has been able to initiate a print infrastructure to support the printing needs of the municipal healthcare system NYC Health + Hospitals.
“It is clear that this team thoroughly understands the critical nature of the service provided by our employees,” says Ishmael Miller, director of infrastructure services, NYC Health + Hospitals. “We have shifted equipment around to fill needs both in tents, as well as rolled out equipment to reclaimed hospital space to increase the capacity of the hospital system. Saying that our staff, partners, and volunteers, such as those from Canon Solutions America Inc.’s team, have gone above and beyond is quite the understatement.”
This partnership builds on the relationship established by the managed print services provided by Canon Solutions America to NYC Health + Hospitals, which are an essential part of the hospital system’s “Epic EHR (Electronic Healthcare Record)” initiative. This program ensures that providers across NYC Health + Hospitals’ network can access and engage in health data exchange across care settings. This recent effort culminated in approximately 7,000 Epic-enabled printers across NYC Health + Hospitals.
“The selfless efforts taken by the Canon Solutions America Inc. team servicing NYC Health + Hospitals further showcase the company’s rapid and unwavering support of NYC Health + Hospitals, as well as support in the fight against the COVID-19 global pandemic,” adds Peter P. Kowalczuk, president, Canon Solutions America. “Going above and beyond to better service our customers and the community, even in trying times, is something we all should strive to achieve. This effort is a shining example of the power and heart of our team.”