Ep. 20 – The Importance of Educating Your Customer at the Door

In Part 2 of our two-episode interview with Howard Potter, we discuss tips on how to improve customer service to create long-term business relationships. The co-owner of A&P Master Images in Utica, New York, goes into specifics about their machine investments and sublimation and screen-printing processes, as well.

This episode is sponsored by GPX Breakaway

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