By eliminating the number of steps involved in getting tasks completed and by removing links in the chain of people that need to approve documents at different stages in the work process, things get done quicker and with fewer errors. Business software consolidates the process through which your employees complete their work. Through consolidation, there is less room for error and time is saved. A good program allows others to step in to answer questions when someone is away, keeping the order flow going without depending on one person. It should also help you be proactive in dealing with issues rather than needing to be reactive.
—ShopWorks