LogoJET Implements 7/7 Support Structure

Technical support staff are now available to provide assistance from 7 a.m. to 7 p.m. CT.

LogoJET Support Team
LogoJET support team (Image courtesy of LogoJET)

LogoJET, a manufacturer of UV printers and supplies, recently announced the implementation of its new 7/7 support structure.

According to the company, this initiative aims to provide customers across the nation with more convenient access to LogoJET’s services, ensuring seamless support and continued business success. Technical support staff are now available to provide assistance from 7 a.m. to 7 p.m. CT.

LogoJET launched this initiative internally at the beginning of the year, offering its tech team a flexible schedule and improved work-life balance. This, in turn, fueled extended hours to support customers even outside of regular business hours. By maintaining this extended schedule, LogoJET states that it ensures uninterrupted service for its clients, enabling them to run their businesses more efficiently.

“Our mission at LogoJET has always been to provide profitable printing solutions that scale and to become the number one supported UV printer in the market,” said Susan Cox, CEO of LogoJET. “We are proud of our 5-star reputation, which reflects our dedication to customer satisfaction. The new 7/7 support structure reaffirms our commitment to our customers, ensuring they receive the help they need during operating hours in their respective time zones.”

LogoJET stated that the 7/7 support structure further exemplifies its focus on “delivering unparalleled service and reliable solutions, reinforcing its position as the go-to UV printer provider.”

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Marie Fennema

Marie Fennema is the managing editor of GRAPHICS PRO, including GRAPHICS PRO Today, covering news and guidance in apparel decoration, awards and engraving, and sign and digital printing.

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