Minuteman Press owners in Danbury, Connecticut named to President’s Club

Long before becoming owners of their Minuteman Press franchise in Danbury, Connecticut, in 2022, Sarah and Joe Davis each built extensive careers in the printing industry. Joe spent more than 30 years working as an employee at Minuteman Press in Danbury, gaining deep operational knowledge and first-hand experience in the business, while Sarah studied graphic arts and spent 12 years in the industry alongside additional experience in business ownership and corporate human resources. Together, their combined background in print production, customer service, operations, and management has helped Sarah and Joe grow and earn recognition as members of the President’s Club.

“For us, joining the President’s Club is not just about reaching a sales benchmark; it’s a reflection of the strong relationships we’ve built within our community and the trust our customers place in us every day. It also recognizes the efforts of our entire team and their drive to improve and grow the business. Being part of the President’s Club motivates us to keep pushing forward and continue expanding our service,” Sarah said.

From employee to owner

“Joe worked at Minuteman Press in Danbury for over 30 years, gaining valuable knowledge and insight while working under three different ownership teams. His long-standing commitment and deep understanding of the business ultimately led him to purchase our center. I pursued an education in graphic arts and spent 12 years working in the industry, building a strong foundation in visual communication and print production,” Sarah said. “In addition to my printing background, I have owned other businesses and spent several years working in corporate human resources, developing strong skills in customer service, operations, and team management. Together, we bring a unique combination of experience, creativity, and business expertise to Minuteman Press in Danbury, allowing us to better serve our customers with both quality and care.”

Business growth & marketing

For Minuteman Press in Danbury, growth starts with building community relationships. Sarah said, “Our business community is highly engaged, relationship-driven, and deeply rooted in the local area. We work with a wide range of clients—from small businesses and startups to established organizations, nonprofits, and schools—all of whom value quality, speed, and personalized service. Giving back is an important part of who we are. We actively work with many local nonprofits, providing discounted services and, in some cases, donating print materials to support their fundraising and community outreach efforts.”

Top 3 keys to sales growth

• “Commitment to customer relationships: One of the biggest drivers of our growth has been building strong, long-term relationships with our customers. We focus on responsiveness, reliability, and a true understanding of each client’s needs. By delivering consistent quality and personalized service, we’ve turned first-time customers into repeat clients and long-term partners.
• Expanding and promoting our in-house capabilities: We’ve made a concerted effort to grow and promote our in-house services—especially embroidery. By investing in equipment and highlighting these capabilities to our customers, we’ve been able to increase average order size, improve turnaround times, and become more of a one-stop shop for businesses in our community.
• Consistent sales and marketing efforts: We’ve stayed proactive with marketing and outreach, whether through direct sales, local networking, or promoting seasonal opportunities. Rather than waiting for business to come to us, we’ve focused on consistently getting in front of customers, showcasing what we can do, and identifying new growth opportunities.”