Canon’s Océ Remote Service Receives ISO Certification for its Security Framework

Melville, New York-based Canon U.S.A., the U.S. arm of Tokyo-based Canon Global, which serves a variety of markets with its devices including the sign and graphics industry, government and office environments and health care, announces that it has received ISO/IEC 27001 certification for its Océ Remote Service (ORS) diagnostics service.

This certification, granted under the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), signifies to Canon’s customers that the security framework in place is built to include data security measures during use of this remote service, the company says.

With certification to ISO/IEC 27001 standard, the company is able to show customers that ORS is transparent, proactive and includes security features. Successful implementation of measures developed to help users safeguard the integrity and availability of data, along with Canon’s commitment to inclusion of information security operations, have led to obtaining this certification.

“As security threats are imminent, information security has become more of a leading concern for many customers in both today’s world and the document communications industry,” says Shinichi Yoshida, executive vice president and general manager, Canon U.S.A. “In receiving this ISO/IEC 27001 certification for its ORS, Canon is proud to strengthen its offerings for the information security industry and remain dedicated to developing products equipped to benefit its customers and help protect confidential information.”

ORS and the HTML Technical Service Manual (TSM) are service tools standard on almost all Océ printing systems and controllers that offer quick service response and faster repair time to benefit end users. Canon works with these tools to distribute, gather and interpret machine data in order to adapt the service processes to work more proactively, help customers more efficiently and increase printing system availability, it says.