AVENEL, N.J.- Logo apparel decorator and manufacturer Vantage Apparel announces the addition of live chat to its website. Powered by Smarter Track, an online help desk style of customer support, the new feature allows the customer service team at Vantage to offer on-the-spot answers and order support.
“The immediacy of live chat is a most attractive benefit,” comments Kevin Schardt, vice president of customer experience at Vantage Apparel. “Live Chat has the highest satisfaction levels for any customer service channel available, providing a high level of user comfort via easy access to knowledgeable company representatives.”
In addition to order support, the new live chat feature on the Vantage website will make it easier for the company’s customer service team to field product and decoration inquiries in an efficient manner.
For more information on Vantage Apparel, visit: http://vantageapparel.com/