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Heat Transfer Warehouse Names Customer Service Representative

Heat Transfer Warehouse names Leah Schmid as customer service representative. 

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FARGO, N.D.-Heat Transfer Warehouse names Leah Schmid as customer service representative. Schmid assists customers both via phone and email exchanges.

Schmid comes to the position with a Bachelor’s degree in English from North Dakota State University. Her duties include opening and reporting returns and responding to customer calls, emails, and chats. She also contacts customers to follow-up on trade show events.

In her new position, Schmid says she aims to “create relationships with customers so they feel like they can trust us.”

“I also want to help come up with ideas to make information more clear on the website for customers,” she adds.

Schmid’s addition comes as the North Dakota-based company continues to grow. In late 2017, the company announced plans to open a facility in Jacksonville, Florida.

For more information, visit www.heattransferwarehouse.com.

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Mike Clark

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