Why am I getting inconsistent colors on sublimated hard substrates?

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Most likely this is a printer issue that can be solved with running a few built-in checks or cleanings. Before anything else, check your ink cartridges. This sounds too simple, yet many times we get so caught up in the technical aspects of a problem that we don’t start by addressing the basics. If there’s a fair amount of ink in each cartridge, next run a Nozzle Check.

If there are no gaps or staggered areas, then try a Head Cleaning; this can be found in the Utility window. If you aren’t sure what to look for when proofing a Nozzle Check or Head Cleaning Cycle, there are summaries and directions on what to look for when running these cycles within the pop-up panels for each function.


Jennifer Foy

Jennifer Foy


Jennifer Foy has over 20 years of experience using Adobe software and working in the advertising, marketing, and design fields. She received a Bachelor of Fine Arts in Visual Communications from the Ringling School of Art and Design in Sarasota, Florida, and a Master of Arts in Advertising from Syracuse University, Syracuse, New York. Her years of teaching experience include numerous software and design classes for colleges in Atlanta, Georgia, and Louisville, Kentucky. Jennifer is currently working as the Creative Director at Universal Woods with the Unisub and ChromaLuxe brands. Jennifer can be reached by email at [email protected]

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