We learned through the school of hard knocks – we took every job that came in the door and figured out how to do it. In the beginning, we occasionally made mistakes and ruined items that we replaced at our own cost in order to make it right with the customer. At the time, we had no idea there were forums, for example, Epilog Laser Fans, and other resources we could turn to for help. If we were starting over today, we would take better advantage of educational forums to ask questions and seek help from experienced laser operators.
-Mike Westbrook, Mile High Laser Engraving
